Morgan Marruffo | UX Designer

Social Connectivity

Local+Live: Connecting communities through live music

Design Process:

  • Define goals 
  • User Survey
  • Persona
  • Journey Map
  • User Flow
  • Mood Board
  • User Testing
  • Iterations

Goals:

Community members struggle to find local opportunities to discover emerging, local artists outside of their own social media. Oftentimes there are opportunities to see local artists however information is spread out through specific channels that don’t reach a large audience. By localizing information to an app it gives emerging artists better visibility and allows them to reach a larger audience while enhancing community experiences.

Survey Analysis:

An online survey from 13 respondents revealed:

Listeners value features such as playlist creation and recommendations, lyric accessibility and convenient search functions.

While most respondents have little interest in the artists and rely on social media to learn more about them.

Majority of the respondents claim to be willing to see artists they don’t know live with the exceptions of friends availability, affordability and liking and hearing them before.

Visibility seems to be a concurrent factor in the topic, many artists are not advertised outside of social media.

Persona:

Competitive Analysis:

Dice

  • Upfront pricing 
  • Artist information such as top songs and the line up for the show
  • Has a feature to play the artists top song
  • Prevalent app for large cities

Bands In Town

  • Advertises local hotels and prices to venue
  • Shows official merchandise on listings
  • Allows search by venue (with minimal information)
  • Doesn’t have upfront pricing 

Songkick Concerts

  • Has a festival section that allows you to see the lineup
  • Recommends similar artists 
  • Allows users to favorite and confirm interest in an event
  • Has recently added section

Ticket Master

  • Allows users to resell tickets
  • Allows search by artist, event and venue 
  • Maximizes checkout times by allowing users to pre-save payment methods 
  • Displays a review section under the artists listings

Live Nation

  • Search by venue and shows venue amenities
  • Timeline feature that allows you to add memories from the show and turn it into a shareable post
  • Shares setlist for concerts
  • App works as a digital wallet to hold your tickets

Style Guide

Prototype

Designs that Drive Results

Let’s make something memorable together.

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