Local+Live: Connecting communities through live music
Design Process:
Define goals
User Survey
Persona
Journey Map
User Flow
Mood Board
User Testing
Iterations
Goals:
Community members struggle to find local opportunities to discover emerging, local artists outside of their own social media. Oftentimes there are opportunities to see local artists however information is spread out through specific channels that don’t reach a large audience. By localizing information to an app it gives emerging artists better visibility and allows them to reach a larger audience while enhancing community experiences.
Survey Analysis:
An online survey from 13 respondents revealed:
Listeners value features such as playlist creation and recommendations, lyric accessibility and convenient search functions.
While most respondents have little interest in the artists and rely on social media to learn more about them.
Majority of the respondents claim to be willing to see artists they don’t know live with the exceptions of friends availability, affordability and liking and hearing them before.
Visibility seems to be a concurrent factor in the topic, many artists are not advertised outside of social media.
Persona:
Competitive Analysis:
Dice
Upfront pricing
Artist information such as top songs and the line up for the show
Has a feature to play the artists top song
Prevalent app for large cities
Bands In Town
Advertises local hotels and prices to venue
Shows official merchandise on listings
Allows search by venue (with minimal information)
Doesn’t have upfront pricing
Songkick Concerts
Has a festival section that allows you to see the lineup
Recommends similar artists
Allows users to favorite and confirm interest in an event
Has recently added section
Ticket Master
Allows users to resell tickets
Allows search by artist, event and venue
Maximizes checkout times by allowing users to pre-save payment methods
Displays a review section under the artists listings
Live Nation
Search by venue and shows venue amenities
Timeline feature that allows you to add memories from the show and turn it into a shareable post
Shares setlist for concerts
App works as a digital wallet to hold your tickets